At Bestseller Book Publisher, we are dedicated to providing high-quality, customized publishing solutions to our clients. Our services involve extensive planning, collaboration, and creative input from the moment your project begins. Due to the nature of our work, we have established the following Refund and Cancellation Policy to ensure transparency and fairness for both parties.
We do not offer refunds for purchases made due to a change of mind. Once payment has been processed, it confirms your commitment to proceed with the selected service(s), and we allocate resources accordingly. We encourage all clients to ask questions and fully understand the scope of services before placing an order.
Once any part of your publishing project has been initiated, including but not limited to:
No refunds will be processed. Initiation of work is defined as any action taken by our team to begin fulfilling your order, regardless of whether final deliverables have been provided.
Clients may request to cancel their order before any work has commenced. If your cancellation is submitted and approved prior to the start of any deliverables, a partial refund may be issued at our sole discretion. This refund will be subject to deductions for administrative, consultation, and processing fees — typically ranging from 15% to 30% of the original payment amount.
To request a cancellation, email us at support@bestsellerbookpublisher.com with your order details. The time of receipt will determine eligibility.
We strive for 100% client satisfaction and provide reasonable revisions based on the original scope of the project. Requests for revisions must be made within the designated time frame communicated during onboarding. Any major changes to the scope of work after initiation may be subject to additional charges.
Initiating a chargeback or payment dispute without prior communication violates our policy. If you are dissatisfied with any aspect of our service, please contact us immediately so we can address your concerns. Unauthorized chargebacks will result in:
If your purchase includes a service bundle or add-ons (e.g., promotional campaigns, author website creation, audiobook conversion), the refund terms apply to the full package. Partial refunds for unused components will not be entertained once the package is in progress.
While we make every effort to deliver within the promised timeline, occasional delays may occur due to unforeseen circumstances. Delays do not qualify for refunds unless explicitly agreed upon in writing under a separate service-level agreement (SLA).
In rare and extraordinary cases, Bestseller Book Publisher reserves the right to consider a partial refund if:
Such exceptions are assessed case-by-case and require management approval.
For any refund, cancellation, or service-related inquiries, please contact:
Email: support@bestsellerbookpublisher.com
Website: https://bestsellerbookpublisher.com
By making a purchase on our website or through our sales representatives, you acknowledge that you have read, understood, and agreed to this Refund and Cancellation Policy.
Disclaimer: Once the services provided by the Best Seller Book Publisher are delivered, they become the sole property of the clients. The Best Seller Book Publisher relinquishes any ownership rights upon successful acceptance of your work by a publishing house.
